This complexity presents a daunting challenge in managing the lifecycle of identities and their related physical access within healthcare facilities. Different types of identities—caregivers, employees and staff, contracted workers, medical students, interns, researchers, physicians, nurses, volunteers, technicians, etc.—have different reasons for accessing a healthcare facility and should be limited to access only those areas where they need to go. Areas bearing different types and levels of risks such as surgical centers, patient rooms, research labs, NICU, maternity wards, IC units, behavioral health, and pharmaceutical storage areas – also require special protections for various security and compliance reasons. Today’s manually managed access management process leads to widespread errors and a lack of visibility that increases potential risks and compliance failures.
The Joint Commission and CMS have increased regulations to reduce security risk, reduce workplace violence, and increase patient safety and care. The high risk of losing reimbursable funds from Medicare and Medicaid due to lack of compliance can have serious financial consequences.
Healthcare institutions have more challenges due to the diverse set of identities visiting hospitals at any given time. Most organizations have a manual process for the following tasks: