Empowering SOC Operations and Security Services with Automation

Vector Flow SOC Automation Suite

Our innovative AI Enabled Physical Security Automation Platform simplifies and improves physical security operations.

The SOC Automation Suite is the flagship offering that delivers the core automation functionality, empowering the rapid development and standardization of automated security operations without requiring expensive custom coding or programming.

The Suite is made up of three primary enterprise software modules:

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SOC Automation Benefits

Implementing Vector Flow SOC Automation for your security operations will reduce security costs, reduce risks, improve security operations, and provide stronger management information. Proven to eliminate 50-80% of false/nuisance alarms, Vector Flow SOC Automation offloads low-priority and repetitive tasks, and allows system operators and personnel to focus on higher-value tasks and deliver more services (especially during crisis situations like the COVID-19 pandemic).

READ MORE: 3 BENEFITS TO REDUCING FALSE ALARMS (AND HOW TO DO IT)

And with powerful pre-built automated playbooks, Vector Flow SOC Automation delivers out-of-box workflows that require minimal, if any, human intervention to deliver instantaneous results.

Vector Flow SOC Automation elevates efficiency –a simple dashboard autonomously tracks, measures, calculates, and reports automation operations. Metrics include “Alarms Eliminated”, “Time Saved”, and “Full-Time Equivalents (FTEs) Gained”.

Using the Vector Flow SOC Automation platform, customers can approximately save as much as…

90% on SOC Reporting & Analysis

75% on Alarm Responses

75% on System Health & Diagnostic

30% on Repair costs

30% on Operator training

Call it “alarm fatigue,” or call it “information overload” – either way, excessive activity drains your SOC resources and slows your security incident response time. Vector Flow SOC Automation relieves your SOC operators and officers from chasing false alarms, nuisance alarms, and performing low-priority tasks, allowing them to focus instead on improving your SOC’s effectiveness and delivering more services (especially during COVID-19).

Vector Flow SOC Automation detects device anomalies in physical security equipment and predicts false alarm rates and failures. The Vector Flow AI system can even identify the root causes of devices failure, as well as what maintenance actions need to be done, by when, on every asset. In this way, the system empowers you to take remedial action, and avoid risky and costly downtime!

Automated SOC reporting empowers management to understand risks and other issues – while eliminating the need for manual data processes. Vector Flow SOC Automation can generate reports on demand, or on scheduled time/date, ensuring reliable and timely metrics for every reporting period. Automated metrics include:

  • Mean-Time-To-Acknowledge (MTTA)
  • Mean-Time-To-Respond (MTTR)
  • Highest Number of Unacknowledged Alarms

These measures are critical in helping reduce the impact of any physical attack or cyberattack within organization.

Vector Flow SOC Automation relieves SOC staff of many of the mundane, repetitive tasks by incorporating routine actions into automated playbooks. Each element of the platform contributes to streamlining security operations by leveraging data from all the physical security devices, applications, and resources. And, Vector Flow SOC Automation effectively eliminates low-priority and/or nuisance alarms, allowing personnel to focus on real events and expanded services!

Modules in the SOC Automation Suite

Each of the three primary modules in the SOC Automation Suite supports powerful business objectives, improving physical security systems and operations to reduce risk and deliver faster, better outcomes.

SOC Alarm Reduction Manager

Whenever an alarm occurs, an operator may devote from 2 up to 10 minutes of valuable time to verify the alarm, initiate video verification to observe activity, and in some cases dispatch a security officer to the door to investigate. With hundreds-to-thousands of such alarms every day, the cost to address every alarm can be enormous. If operators are unable to review every alarm, the organizational risks can also be enormous.

FREE WEBINAR: REDUCE YOUR FALSE ALARMS BY 80%

The Vector Flow SOC Alarm Reduction module is designed to dramatically reduce false alarms. The module analyzes historic and live data, then mathematically recalibrates the systems to eliminate 80% of false-positive/nuisance alarms. Payback from this automation investment can be measured not in months or years, but in days!

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SOC Governance Manager

To a great extent, relatively stable labor costs are the largest portion of a SOC’s cost structure. Implementing the Vector Flow SOC Governance Module delivers an outcome-driven approach to managing the performance of a security program, increasing personnel productivity and lowering turnover. With SOC Governance, security management can continuously monitor and assess their organization’s current security state, and analyze the performance and outcomes for each SOC operator with meaningful metrics such as Unacknowledged Alarms, Mean-Time-To-Acknowledge (MTTA), Critical Alarms by site, and more. Using these data-driven measures, management can identify outstanding operators, acknowledge their contribution, and learn from them. These Governance also assist in identifying skill gaps that affect specific individuals or identify systemic issues, empowering leadership to create improvement plans that reduce risk and costs.

SOC Predictive Maintenance Manager

Enterprise physical security systems are in a constant state of flux. At any given moment, operators can be challenged by unexpected device or network failures, network congestion, devices not behaving normally, and devices approaching end-of-life, among other issues – on top of all the security events that should be the focus of their attention. This situation is exacerbated by the fact that there isn’t a single dashboard that provides a 360-degree view of system health, nor is there a quick way of triangulating from an urgent alarm state to a specific device or network failure that needs attention.

Implementing the Vector Flow SOC Predictive Maintenance module leverages advanced AI/Machine Learning techniques to find trends in devices health, performs risk and criticality assessment, identifies failure modes and makes predictive maintenance recommendations. In this way, the module greatly reduces both routine and emergency repair and maintenance costs, while eliminating many unnecessary business disruptions and risks.

SOC Config Automation

Modern enterprises with a global network of segregated physical access controls systems (PACS) often run into a challenge of not having a single source-of-truth configuration state that serves the purpose of visibility, policy definition and enforcement. State of deployment today comprises of non-standard taxonomy, device names, event names, incompatible policy configurations state across different PACS systems thereby incurring significant operational challenges and inefficiencies.

Implementing the Vector Flow SOC Configuration Automation provides a single dashboard real-time visibility view across the entire enterprise physical security environment. The module establishes a central, unified security policy baseline – one identity, one device handle, one way of defining access clearances, one event naming mechanism etc. to provide a consistent view across multi-vendor, multi-platform technologies – what, when, where, how & why?

In addition, the module computes a real-time consistency score (0-100) metric based on the number and severity of the inconsistencies detected and provides top inconsistencies detected by site, by device or event category. This provides insights to operators to quickly detect and fix the problems.

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Industry Quotes

“The Vector Flow AI platform solves chronic false alarm problems out of the box. We didn’t have to teach the platform anything – it started learning from our data and eliminated thousands of potential alarms right away. This reduces our risks while helping us focus on real security issues.”

Loren Hansen, CPP, CISSP, Safety & Security Technology Manager
at Juniper Networks

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